In the hotel, F&B is the 2nd highest revenue division after the room division. So, what is F&B? What is the role of F&B in hotels? The latest development trends of F&B?
In order to properly implement the role of F&B in hotels, UHM Group advises and develops a professional set of F&B standards to be applied in high-class international hotels.
The F&B department set of standards includes:
- Monitor the reservation and prepare the service
- Monitoring customer service according to menu types
- Supervise the decoration of the banquet table
- Supervising the Banquet service
- Supervisor serving the Conference
- Monitoring room service and other areas at the hotel
- Supervise the preparation and serving of drinks
- Monitoring of mobile food service (Outside Catering)
- Supervise goods and properties at the restaurant department
- Supervising employees at the Restaurant department
- Monitoring revenue and expenditure of the Restaurant department
- Deal with customer complaints
- Control standards served at the Restaurant department
- Run the daily work at the Restaurant department
- Coordinating food service activities with related departments
