Based on the personnel structure according to new standards to build and adjust the job description in developing human resources.
The work of developing job descriptions and staff standards includes:
- Analyze the work to be done of the Resort, make a table of work for each department;
- Develop managerial title of the Resort;
- Allocating the work of a title to perform;
- Evaluate the results applied in practice to complete the standards of employees through job assignment by title.
The standards of work
- Define the information in the job description table.
- Job Title.
- Report to and supervise whom.
- Summary of work purpose.
- List of main tasks.
- List of irregular missions.
- Requirements, attitude, presentation skills and satisfaction when serving guests.
- Who is in direct charge.
- Recruitment standards
- Responsibility
- Job description sheet.
- Standards.
- Identify employees responsible for the work they have done.
- Evaluate work capacity at least once in a year.
- Training new employees.
- Make a job description.
Meet with all employees in a certain team and ask them to outline the items that the work needs:
- Record according to the short chart;
- Add items that are deemed necessary with their agreement;
- Combining ideas from both sides;
- Determining priorities in logical chains
- Use the job description sheet
- Save a copy and everyone's records but make sure the staff and the department supervisor have a copy.
- Ask staff to sign for receipt.
- Job description table
- Room service staff.
- Receptionists.
- Catering.
- Security / protection.
- Resort management.
- All positions.
