After evaluating the Human Resource Development Strategy and based on the Project's business strategy. The personnel structure will be reorganized to improve the quality and suit the scale, conditions and business orientation of the Project.
Restructuring and organizational structure of the hotel include:
- Mastering the duties, functions, development directions, specific operating conditions of the hotel;
- Analysis and selection of management model, organizational model, and functional identification;
- Simultaneous construction: institutions, apparatus, personnel;
- Develop the title of officers and requirements for each title;
- Establishing operation regulations of each unit;
- Building a system to check and supervise the operation of the apparatus;
- Building a process of perfecting the organizational structure suitable to the development of the hotel.
Performance criteria
- Define and establish a hotel organizational chart
- Identify and establish an organization chart appropriate for the size and type of hotel.
- Monitor all blocks and parts.
- Ability to execute all jobs in any position.
- Perform the role of hotel manager
- Maximize customer needs.
- Maximize hotel revenue.
- Create trust from employees and customers.
- Daily planning and business strategy for a long time.
- Planning and adjusting strategies as needed.
- Identify key factors in the hotel business
- Distinguish and behave properly in specific cases for Customers & Hotel staff.
- Communicate and behave well in all situations.
- Handling the matters of love, reasonableness and compliance with hotel policy rules.
