ADMINISTRATIVE STANDARDS - HUMAN
An extremely important set of policies, regulations and personnel criteria. It is a policy that affects each individual in the business, directly affecting the rights and responsibilities of each person, so it should be carefully considered before making.
Standards of Human Resource Management - Administration
- Develop plans and strategies for human resource development
- Building organizational structure model
- Develop a job description
- Recruitment
- Organizing training and staff development
- Evaluate staff performance
- Allocate and Manage work schedules
- Develop salary, bonus and welfare policies
- Monitoring information system
- Cafeteria supervision staff service
- Ensuring labor safety and employee health
- Monitoring the assets of the HR department
- Supervision of HR department staff
- Supervising administrative work, archives
- Run the daily work at the department
- Coordinating Human Resources - Administration activities with related departments
SECURITY STANDARDS - TECHNICAL
Vietnam Tourism Occupational Standards (VTOS) - A hotel security service that describes the most basic job position of security/security guards working at a hotel or storage facility. The resident has the responsibility to prevent and detect potential risks of loss in any form and to take appropriate action.
The hotel security business is designed in harmony with current international standards, adapted to the specific requirements of Vietnam's tourism industry and can be flexibly applied to different types of hotels. Different accommodation facilities.
Standard of Facilities Management and Engineering
- Ensure the legality of the hotel
- Prepare to bid technical documents on design and construction
- Supervise the design and construction of the garden
- Supervise the fire protection system and technical equipment safety process
- Supervision installation of hotel equipment
- Monitoring the operation of assets, equipment and tools
- Supervise the repair and maintenance of assets, equipment and tools
- Supervise assets and goods of the department of material and technical facilities
- Store, preserve and track asset and equipment records
- Supervising employees of the facilities department
- Run the day-to-day operations of the department
- Coordinate the operation of the facilities-technology department with the relevant departments
Standard of Hotel Security Management
- Ensure hotel security activities
- Ensure safe hotel area
- Monitor emergency relief situations
- Monitoring records of the department
- Asset Supervision Security - Safety department
- Supervisory staff
- Supervise the implementation of standards and technical norms of security - safety department
- Run the daily work of the security and safety department
- Regulating security - safety activities with related departments
FINANCIAL MANAGEMENT STANDARDS
Financial management is an important foundation for the success of a business. Similarly, the most successful hotels operate on the basis of basic financial management principles to support asset management.
Standard of Financial Management
- Financial planning
- Night audit and quick report at the end of the day
- Monitor revenue and expenditure activities
- Warehouse monitoring
- Monitor cash flow
- Cost monitoring
- Analyze the business results of the hotel
- Analysis of the financial situation of the hotel (month, quarter, year)
- Information Technology Monitoring (I.T)
- Supervise department properties and hotels
- Supervising department staff
- Supervise the performance of financial transactions with partners and related customers
- Run the daily work at the department
- Coordinate the operation of the Finance department with related departments